Identified - We are aware of issues with RDP Sessions dropping and new connections not establishing. This is due Microsoft's September Cumulative Updates. Should you experience any issues with your Remote Desktop Connections, please reach out to our Support Team or log a request by emailing vps@irontree.co.za For a full breakdown of the root cause and solution, please reference the following article: https://www.bleepingcomputer.com/news/microsoft/september-windows-server-updates-break-remote-desktop-services/
Sep 11, 2026 - 10:13 CAT
Hosting Services Degraded Performance
IronTree VPC Hosting Operational
IronTree VPS Hosting Degraded Performance
Backup and Protect Operational
IronTree Backup Web Console Operational
IronTree Backup Storage Operational
Disaster Recovery Operational
IronTree Disaster Recovery Web Console Operational
IronTree Disaster Recovery Storage Operational
IronTree Cloud Vault Object Storage Operational
IronTree EverFiles Operational
Internet Connectivity Operational
Internet Connectivity (BGP 1) Operational
Internet Connectivity (BGP 2) Operational
Internet Connectivity (DIA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 6, 2026

No incidents reported today.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Resolved - We are happy that systems have been stable.

Please see attached incident report for your attention.

https://everfiles.metrofilecloud.com/public-link/browse/MMTeGZpL3U

Sep 29, 17:07 CAT
Monitoring - We have identified and resolved the network incident related to our NSX-T infrastructure that caused connectivity disruptions today. We recognise this affected access to your systems for extended periods, and we apologise for the disruption and inconvenience this caused.

Our engineering team will continue actively monitoring the affected systems overnight and throughout the next 24 hours to confirm full stability before formally closing this incident.

We'll post a further update once monitoring is complete. Thank you for your patience.

Sep 22, 02:31 CAT
Update - We are still working to resolve the issue and will provide an update as soon as we have a resolution.

We apologize for any inconvenience caused at this time.

Sep 21, 15:38 CAT
Identified - We are currently experiencing an incident affecting NSX-T network connectivity. The NSX-T environment is currently in a degraded state due to network connectivity issues.

This may result in:

Intermittent or complete loss of network connectivity to affected virtual machines (VMs).
Connectivity issues between VMs and other servers.
Intermittent access to services hosted within the affected environment.

Our Infrastructure Team is actively investigating the issue and working to restore full network connectivity.

We apologize for the disruption and will provide further updates as more information becomes available.

Sep 21, 13:13 CAT
Investigating - We have been made aware of an issue on some of our clients who are unable to Remotely Connect to their Hosted Servers. Our Backend Team are actively investigating and troubleshooting. We will provide further updates shortly.
Sep 21, 10:40 CAT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026